A New Yorker has gone viral on TikTok after detailing what she says was an unsettling journey to the European Wax Center.

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Niessa (@niessaxoxo_) advised viewers that she obtained a Brazilian wax just a few weeks in the past, which has been “haunting” her ever since. At first, she stored the story to herself—however after confiding in pals, they urged her to talk up, whether or not to warn others or take authorized motion.

As of Friday, her “storytime” had racked up greater than 2.5 million views.

What occurred? 

Niessa didn’t identify the precise location, however mentioned she visited a European Wax Center in Manhattan, the place she has been a daily for years. This time, although, one thing felt off.

Midway by way of her Brazilian wax—a service that removes all or most pubic hair—she observed her waxer sporting Meta glasses. She noticed them about 5 minutes in and immediately shut down.

When she requested concerning the glasses, the waxer defined they had been prescription lenses—not charged or turned on. But Niessa couldn’t shake the discomfort.

“I could not stop thinking, ‘Could this girl be filming me right now?’” she mentioned.

After leaving, she debated calling European Wax Center—both the placement or headquarters—to push for a ban on the glasses.

“What if there have been multiple videos she’s taken of waxing people?” she questioned. “It’s been making me sick … No job like that, you should be able to wear Meta glasses.”

@niessaxoxo_ What ought to I do? #europeanwaxcenter #brazilianwax #metaglasses ♬ authentic sound – aniessanavarro

In a follow-up video, Niessa acknowledged that she had emailed the corporate however solely obtained a generic response. She additionally pushed again in opposition to viewers who urged her to determine the placement and waxer.

“I am not a vengeful or mean person. I’m not trying to get anyone fired,” she mentioned. “I hope that, regarding me speaking out about this, these glasses get banned from a room like that.”

And there was a silver lining: Niessa contacted two regulation companies, and one advised her she might need a robust case.

Meta’s Ray-Ban good glasses resemble peculiar sun shades or prescription frames, however they’re filled with hidden expertise. A tiny built-in digital camera can snap images or file video, and there’s a microphone plus discreet open-ear audio system for calls, music, or voice instructions. They may even livestream straight to Facebook or Instagram.

The glasses pair together with your telephone over Bluetooth and Wi-Fi, utilizing the Meta View app for setup and storage. They are available in traditional Ray-Ban kinds, so to most individuals, they look like common eyewear.

Ray-Ban says they are often fitted with prescription or transition lenses. The firm additionally notes {that a} small white LED mild comes on when recording, however critics level out it’s straightforward to overlook, which is why sporting them in personal settings can spark privateness considerations.

The European Wax Center may be very common 

The European Wax Center is a significant participant within the magnificence trade, notably within the U.S. It’s the most important franchisor and operator of out-of-home waxing providers, and, as of July 2023, boasted over 1,000 areas throughout 45 states. The model has been named certainly one of America’s Most Trusted and has racked up quite a few trade awards.

But Niessa’s not the primary buyer to stroll away sad. In March 2024, the Daily Dot reported on one other case the place a girl claimed she was overcharged for a wax remedy that began late and left her with less-than-smooth outcomes.

“It was not a good wax,” the lady mentioned. “There’s still hair left over.”

Viewers flooded Niessa’s feedback with recommendation—and most of it was about going straight to the regulation, not the wax middle.

“You should definitely hire a lawyer,” one wrote. “Don’t call European Wax Center. Don’t give them time to prepare to fight back.”

“You need to call the police,” mentioned one other.

“I’m calling the police & lawyer,” a 3rd added. “Cause no.”

Others argued that even when Meta glasses aren’t explicitly banned at most jobs, anybody working that carefully with prospects ought to know higher.

“There’s no reason for a WAXER to be wearing Meta glasses,” one viewer mentioned.

“Doesn’t matter if they’re not charged,” one other wrote. “She shouldn’t wear them in that type of setting.”

“That’s so unethical,” added a 3rd. “You should def call and report her.”

When reached for remark, European Wax Center supplied the next assertion to the Daily Dot:

“We are aware of the recent video on social media involving one of our independently-owned and -operated franchise centers. At European Wax Center, the comfort, privacy, and trust of our guests are a top priority. We have a strict no-recording policy in our waxing suites, and the glasses in question were confirmed to be powered off and not recording at the time of the service. We regret that the situation has caused concern, and we are committed to continuing to provide services with the highest standard of professionalism and care.”

The Daily Dot has reached out to Niessa by way of TikTok remark.

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