We’ve all had that second—craving one particular factor, planning round it, and at last heading out simply to search out out it’s… gone.

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That’s precisely what occurred to 1 self-appointed pickle connoisseur who was desperate to strive KFC‘s new limited-time fried pickles.

TikTok user Ketzia Abramson (@ketzchex) shared her disappointment in a video that quickly resonated with others.

“Okay, this is a TikTok for KFC,” she begins. “So if you’re not KFC, be at liberty to scroll away.”

She rearranged her day to get the pickles

Abramson made it clear this wasn’t simply any lunch, and he or she was significantly excited to get her fingers on these fried pickles. 

“I’m not mad, I’m disappointed,” she begins. “If we were friends, you would know that I am a pickle connoisseur… anytime anyone wants to do a pickle collab… I get so excited.”

So, when Abramson heard concerning the new KFC fried pickles, she wasted no time. She modified her plans, ordered the fried pickles by the KFC app, and headed straight to the shop to choose up her order—solely to get a flurry of telephone calls from workers.

“They called me like four times on the way to pick up my order because they’re like, we don’t have the fried pickles,” she mentioned. “Devastating.”

Things in some way worsen

Because Abramson positioned the order by the app, she says getting a refund or swapping it for one thing else wasn’t as straightforward as strolling as much as the counter.

“I have to sit in the store to cancel my order so that I could order something else,” she mentioned the workers informed her.

To make issues extra irritating, the app nonetheless confirmed the pickles as obtainable.

The chaos didn’t cease there

Trying to salvage the journey, she tried to put a brand new order and benefit from a promotional deal—however even that hit a snag.

“Then they had to call me up again and be like, ‘Oh, we also don’t have that item,’” she mentioned. “I’m like, what are we doing? What is this app?”

@ketzchex Long story brief @KFC please don’t have objects in your app that aren’t obtainable in retailer. Thank you. #pickles #friedpickles ♬ NO AUDIO – Sok Baraby

Eventually, Abramson gave up and accepted the letdown. “I’m sorry about the crash out… umm, not mad. Disappointed,” she concludes. “I wanted pickles.”

Not the one one—different app customers report the identical glitch

It seems Abramson isn’t alone. On Reddit, a KFC app person shared their very own irritating expertise when an in-app order marked “ready” on the improper time, forcing them to name company to get a refund after workers couldn’t cancel it. 

Another person in r/kfc complained they positioned an order, was informed objects had been unavailable, and needed to leap by hoops—together with leaving voicemail and ready days—to get a refund.

Meanwhile, somebody in r/UberEATS reported lacking sizzling wings from their KFC supply and couldn’t even choose the lacking objects within the app, making it unattainable to flag the error.

In TikTookay’s remark part, one viewer shared that they’d skilled the identical precise problem with the KFC app.

“Omg this has happened to me before!! And the annoying thing is the store can’t cancel the order when they mess up. You have to call KFC CORPORATE AND HAVE THEM CANCEL??? HUHHHHHH,” they wrote.

Abramson replied, “Yes, exactly!! I don’t understand why they can’t cancel in-store. Thank you!! I feel seen.”

The authentic commenter added one final kicker: “One time it was after hours and I had to leave a VOICEMAIL. Never heard back.”

The Daily Dot has reached out to Abramson through TikTookay direct messages and KFC through e-mail. 

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