Friendly reminder: Don’t be impolite to customer support.

As web payments proceed to climb, one budgeting influencer is giving folks the phrases they should battle again. On TikTok, Sabrina (@savingmoneysabrina) shared a negotiation script she says has a “100% success rate,” although she warned, “Sometimes you’ll have to get close to cancelling for anything to happen. Trust the process!” 

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Sabrina’s Sept. 25, 2025, TikTok has racked up almost 60,0000 views and resonated with commenters who’ve struggled to afford seemingly arbitrary rising telecommunications prices.

No one needs to make the decision, but when it will possibly prevent cash—why not? 

Here’s the precise script you’ll want to avoid wasting in your web invoice:

“Hi, my name is [insert name]. I saw that my internet went up about $25 this month. Unfortunately, I’m not able to afford that. So if I can’t get it down to the rate that it was last month, I’m gonna have to cancel. Is this something you can help me with?”

In her video, Sabrina mentioned that in the event that they don’t lower your invoice or set you up with a promotion straight away, keep on with your weapons. “If they say no the first time, continue to reiterate that you can’t afford it and you’re going to have to cancel,” she defined. “If you don’t get a cheaper rate, they will continue to pass you along until somebody does it.”

Sabrina claimed, “I have a 100% success rate doing this.”

Friendly reminder: Don’t be impolite to customer support.

@savingmoneysabrina I hope this helps you avoid wasting cash in your invoice! Important be aware tho: once I say that I’ll “have to cancel,” I really do imply it. Sometimes you’ll must get near cancelling for something to occur. Trust the method!  #howtosavemoney ♬ authentic sound – savingmoneysabrina

“Spectrum doesn’t negotiate anymore they call our bluff and cancel lol.”

“Xfinity chat bot don’t play like that tho 🥲🫠.”

“I told Optimum I was switching to Verizon because it was cheaper and after saying no 3 times they offered to lower my bill $20/month and gave me two months free. Only annoying part is having to call once a year to do it all over again!”

“I had AT&T and try to negotiate they said no they couldn’t do anything about. I cancel and went to a different provider, now they’re begging me to come back. That’s not happening, they should have done it in the first place.”

“So grateful for the peace of Google Fiber.”

Chaos amongst communications corporations could be so deep that one commenter referred to as for excessive measures:

“If you’re able, I highly recommend moving to a town with municipal fiber. I haven’t had a rate increase in 5 years (which is when it launched here).”

Totally. If Sabrina’s script doesn’t be just right for you, you’ll be able to at all times transfer. 

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