New California Law Is Forcing Food Delivery Apps To Actually Refund You – Foodbeast
Photo: DoorDash
A brand new meals supply regulation will go into impact in California as we swing into 2026. It’s referred to as AB 578 and would require apps like Uber Eats, DoorDash, Postmates, and others to supply full refunds to prospects if an order isn’t delivered or if a driver delivers the unsuitable order. Frequent customers of meals supply apps have in all probability fallen sufferer to 1 or each of those occasionally, and know the way annoying it may be to cope with customer support by way of the app, particularly after paying an exorbitant supply payment.
With that in thoughts, within the occasion the automated system is unable to resolve the difficulty, the regulation additionally requires meals supply apps to supply precise human customer support. Lastly, platforms should present an itemized breakdown of how a lot every supply driver is paid, tipped, and any bonuses that they’re given.
AB 578 is certainly one of a number of new food-related legal guidelines, which features a plastic bag ban (SB 1053) and one requiring giant producers so as to add folic acid to corn tortillas and different corn masa merchandise (AB 1053)—apparently, to stop start defects.
In July, two others will go into impact—SB 68, which would require eating places with 20 or extra places to reveal main meals allergens alongside the substances of menu gadgets, and AB 660, a meals security label regulation that can change the complicated “Sell by” dates with “Best if Used By” for peak freshness or “Use or freeze by” for meals that may probably spoil after the printed date.
Categories Food Life
Tags Apps California Delivery Food Foodbeast forcing law refund