A lady says she scored a $50 DoorDash credit score—however not in a manner most would name sincere.

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Keke (@twinzmomma2) admitted in a video that she lied to DoorDash a couple of lacking order. Regardless of receiving her meals, she allegedly informed customer support it by no means arrived, and was rewarded with a $50 credit score for her “troubles.”

“Don’t you simply love when DoorDash provides you a credit score?” she says within the clip.

Keke didn’t say what she ordered or whether or not there have been precise points with the supply. However she made it clear she had no regrets, bragging, “I’m about to order me some dinner.” Then she inspired viewers to strive the so-called “hack” for themselves.

“When y’all order an enormous [expletive] order on DoorDash, child, get your [expletive] a refund,” she stated. “I’m about to order one thing proper now.”

There’s only one downside: Fraud like this straight hurts supply drivers, who may be penalized or lose ideas when clients falsely report lacking meals. And commenters had been fast to name her out.

As of Tuesday, Keke’s clip had greater than 1,200 views—and never a lot sympathy.

How does this habits have an effect on drivers? 

Whereas Keke’s video didn’t rack up large views on TikTok, it shortly made its method to the r/DoorDashDrivers subreddit, the place supply employees weren’t amused. One self-identified driver titled their put up bluntly: “Prospects like these smash our revenue.”

They argued that customers like Keke ought to be reported, writing, “We have to carry consciousness to guard us.”

Some commenters even tried to determine Keke’s location to alert DoorDash customer support. Others jumped in to elucidate how scams like this straight impression drivers’ livelihoods.

@twinzmomma2 #doordash #fypシ ♬ unique sound – KEKE BAE BEE🫦✨

“My sister had misplaced her Dasher job to somebody identical to this woman,” one Reddit person shared. “I’ve cameras in every single place now. After I ship to a non-tipper with a ‘depart at door’ order, I movie myself dropping and strolling away.”

One other added merely: “You’re screwing over the driving force. Not cool. I hope DD [catches] you.”

How does DoorDash’s pricing work? 

DoorDash costs clients a mixture of charges: a supply charge, a service charge, and generally a small order or promotional charge. Eating places, in the meantime, pay DoorDash a fee on every order, often between 15% and 30%.

Drivers (or Dashers) earn a base pay per order, plus 100% of buyer ideas. Base pay sometimes ranges from $2 to $10, relying on distance, time, and different elements.

Do false stories have an effect on drivers?

Importantly, DoorDash says that false stories from clients—reminiscent of claiming meals by no means arrived—don’t have an effect on driver pay. 

“Violations is not going to impression earnings in any manner,” the corporate states on its web site.

Even when a buyer receives a refund, the driving force nonetheless will get paid. In line with anecdotes from Dashers on-line, DoorDash or the restaurant often eats the associated fee, not the driving force. Nonetheless, if a Dasher is at fault—say, delivering to the flawed tackle—they could get hit with a “contract violation,” which might damage their standing.

“It sucks to get the flawed supply, however errors occur,” one driver shared within the r/doordash_drivers subreddit. “Sure, they’d nonetheless be paid.”

Nonetheless, even when drivers aren’t penalized financially, false stories are irritating and demoralizing. One Dasher, a single mother who had simply moved cross-country, stated it finest:

“In case you are that individual, or know somebody who’s, simply remember that Dashers are actual individuals with the identical real-life worries that you’ve,” she wrote. “You anticipate honesty from us. We should always have the ability to anticipate the identical from you.”

How do orders that weren’t delivered impression customers?

Thankfully, per DoorDash, a “by no means delivered” criticism received’t have an effect on a driver’s rankings, High Dasher standing, eligibility for high-value orders, or entry to app options. In lots of instances, clients like Keke could be a headache, not an actual risk.

Even so, some Dashers say they’ve misplaced revenue over these sorts of lies.

“Dang, I misplaced my solely revenue by individuals doing this,” one commenter underneath Keke’s put up wrote. “Onerous occasions due to that.”

“Wild, trigger the Dasher will get in hassle,” one other provides. “Smh.”

The Every day Dot has reached out to Keke by way of a TikTok remark and to DoorDash via electronic mail.

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